SERVICE. HERE. FOR. YOU.

Calibration – Support – Rental Devices – Installation – Updates – Trainings – Seminars

I just called your technical helpline with a problem of one of our testers in the production line.
Within 30 minutes I had feedback from you and the problem was solved.
Great Service – thank you very much!

– Stephan Rupp, Hanwha Q CELLS

Calibration – In-House or at SCHLEICH

Periodic calibration of all testing equipment is an essential requirement for your quality assurance. Calibration is also a requirement to be fulfilled by certified companies with regard to test equipment monitoring.

We calibrate your testing equipment in compliance with applicable standards – on-site, at our premises in Hemer or online.

We exclusively recommend having a calibration performed by SCHLEICH or one of our ServiceCenters. Only they are capable of performing professional calibrations or, if necessary, maintenance including firmware updates. Furthermore, professional adjustment of the testing device in case of non-permissible deviation from reference values is only guaranteed by SCHLEICH or a ServiceCenter. The calibration certificate includes the results of the actual calibration as well as any additional adjustments made.

All calibrations are traceable to national and international standards and meet the requirements of your internal and external audits. Indication of measurement uncertainties, automated pass/fail-evaluations of the measured values and automated test equipment evaluation (defective/non-defective) are standard features.

All calibration equipment we use is DAkkS-calibrated at regular intervals – according to DIN EN ISO / IEC 17025.

If you require a DAkkS calibration, it will be performed by our external, neutral service provider.

 

All benefits in overview

• Factory calibration on site, at our premises in Hemer or online
• NEW SmartCalibration by SCHLEICH
• Express calibration at SCHLEICH or in our ServiceCenters
• Measuring equipment traceable to DAkkS
• Procedures in accordance with DIN EN ISO / IEC 17025
• DAkkS calibration on site and not only in the laboratory
• Factory and DAkkS calibration for very high test currents, test voltages and test frequencies

Online Calibration

Online calibration is also offered as an alternative to on-site calibration. Especially for larger distances this can save time and effort.

Online calibration is traceable to national and international standards as well and also meets the requirements of your audits.

Technical Support

If you have any questions or need assistance, our technical support offers prompt and reliable support by telephone, online or on-site.

Online Support

We can maintain your WINDOWS tester remotely with the help of the “TeamViewer” software.
To do so, simply access the program directly on your test device.

This way you will receive support in a fast and uncomplicated manner.

Rental Devices

To avoid any loss of time, we offer you a rental device for the duration of service.

You can also experience our high-performance solutions by testing a loan device if you are considering a new purchase.

Many SCHLEICH standard testing devices are at your disposal for this purpose.

Firmware-Updates

Firmware updates from SCHLEICH are always free of charge.

Installation and System Start-Up

Installation and commissioning are provided by SCHLEICH from one source.

We are at your side throughout the entire service life of your equipment, e.g. if your test device should move to another location.

Trainings

Professional product trainings and equipment briefings are an integral part of SCHLEICH’s range of services.

You will learn valuable tips and tricks for efficient and safe handling of your test equipment.

We are also ready to offer you in-house training tailored to your specific requirements, in which we will extensively address your test requirements.

Seminars

At regular intervals we organize seminars on a variety of issues relating to safety and function testing technology as well as winding testing technology.

Additional Services

We also offer calibration, maintenance and other services for third-party devices from a variety of manufacturers – e.g. for surge voltage testers, high voltage testers, safety and function testers, winding testers, etc.

SCHLEICH Service Centers

Our international partners are dedicated experts and offer support around the globe. Service center staff are always up to date on the latest technological developments and receive extensive training.