Service for the highest demands

• Calibration service
  • On-site calibration at your premises
  • In-house calibration at SCHLEICH
  • Online calibration service worldwide
  • Regular service through calibration contracts

Regular calibration of all testing equipment is essential for your quality assurance. Furthermore, calibration is a requirement for certified companies under the testing equipment monitoring program.

We calibrate your testing equipment according to standards – on-site at your location, at our facility in Hemer, or online. Our calibration service also covers equipment from other manufacturers.

We offer the following test equipment calibrations:

1. Traceable factory calibration according to DIN EN ISO 9001
2. Traceable express calibration within 24 hours according to DIN EN ISO 9001
3. Traceable calibration at your location according to DIN EN ISO 9001
4. DAkkS calibration with partner laboratory according to DIN EN ISO/IEC 17025

The calibration equipment we use is regularly DAkkS-calibrated, i.e. according to DIN EN ISO/IEC 17025.

It is always recommended to have calibration performed by SCHLEICH or one of our service centers. Only they are qualified to carry out the calibration or, if necessary, maintenance including firmware updates professionally. Proper adjustment of the test instrument in case of an impermissible deviation from the reference value is also only reliably guaranteed by SCHLEICH or a service center. The calibration certificate contains the results of the actual calibration and any additional adjustments performed.

As proof of a successful SCHLEICH calibration, you will always receive a traceable calibration certificate and a test sticker on the front panel of your testing device.

A factory calibration from SCHLEICH is, of course, traceable to national and international standards. It meets the requirements of your internal and external audits. The specification of measurement uncertainties, automatic pass/fail evaluation of measured values, and automatic evaluation of test equipment as defective/not defective are standard features.

If you require DAkkS calibration, this will be carried out by our external, neutral service provider.

For questions or problems, our technical support offers fast and competent assistance by phone, online or directly on site.

Using TeamViewer, we can remotely service your Windows testing device. Simply start TeamViewer on your device. We can then disconnect and provide you with direct online assistance. This way, you receive the support you need quickly and easily.

• Repair service
  • On-site service at your premises
  • In-house service at SCHLEICH
  • Online service worldwide
  • Regular service through service contracts, maintenance contracts

We offer a repair and spare parts service down to the component level throughout the entire product lifespan of our testing equipment and systems.

Our service team will work with you to plan the smooth execution of any necessary repairs and maintenance work. This will prevent extended downtime and outages.

We deliver required spare parts for all types of equipment worldwide within the shortest possible time.

Maintenance service

• Service Contracts
• Maintenance contracts

To avoid wasted time, we offer you a loaner device for the duration of the service, if available.

Even if you are purchasing a new device, you can use a loaner unit to test the performance of our solutions. Numerous SCHLEICH standard testing devices are available for this purpose.

Comprehensive training and equipment instruction are part of the SCHLEICH service. Here you will learn valuable tips and tricks for the efficient and safe use of your testing equipment.

We would also be happy to conduct a training course tailored specifically to your needs at your location, where we will comprehensively address your testing requirements.

In addition, we regularly offer seminars on various topics related to safety and functional testing technology as well as winding testing technology.